• You can ship a wide range of items with us, including parcels, packages, documents, and freight. However, we do not accept hazardous materials or prohibited items as per our shipping guidelines.

You can track your shipment in real-time through our online tracking system. Simply enter your tracking number on our website or mobile app to get updates on the status of your delivery.

We offer various delivery options tailored to meet your needs, including standard shipping for cost-effective delivery, express delivery for urgent shipments, and specialized handling for fragile or oversized items.

In case of a delay or if your shipment is lost, please contact our customer service immediately. We will initiate a trace investigation and work to resolve the issue promptly.

Yes, we offer optional insurance coverage for shipments to protect against loss or damage during transit. You can choose the level of coverage that best suits your needs when booking your shipment.

To change or cancel a shipment, please contact our customer service as soon as possible. Changes may be subject to availability and additional charges, depending on the stage of processing.

Our customer service team is available Mon-Fri 8AM to 6PM PST to assist you with any inquiries, bookings, or support issues related to your shipments.

For further assistance or inquiries, you can reach us via phone at +1-818-337-3888, email at support@kyspeedy.world , or visit our website for live chat support.

International shipments may be subject to customs regulations and restrictions specific to each country. We provide guidance on required documentation and customs clearance procedures to ensure smooth delivery.